Privacy Policy

Welcome to Tongbao Parking Service! We take your privacy protection very seriously. This privacy policy is designed to explain how we collect, use, store, and protect your personal information, as well as the rights you enjoy.

1. Information We Collect

1.1 Information You Provide

• Information provided when registering an account: such as phone number, verification code, password, etc.
• Information provided when using services: such as license plate number, vehicle information, payment information, etc.
• Information provided when contacting us: such as information you provide in customer service feedback, questionnaires, etc.

1.2 Information We Automatically Collect

• Device information: such as device model, operating system version, unique device identifier, etc.
• Location information: such as your real-time location, parking location, etc., used to provide parking navigation services
• Usage records: such as your parking records, payment records, feature usage, etc.
• Log information: such as your IP address, access time, access pages, etc.

2. How We Use Your Information

• To provide you with parking services: such as parking space query, navigation, payment, monthly rental management, etc.
• To optimize our services: such as analyzing user behavior, improving product features, enhancing user experience
• Security protection: such as detecting and preventing fraudulent activities, protecting account security
• To communicate with you: such as sending service notifications, activity information, important announcements, etc.
• Legal and regulatory requirements: such as providing necessary information to regulatory authorities in accordance with legal provisions

3. How We Share Your Information

We will not sell, rent, or share your personal information with any third party unless:

• We obtain your explicit consent
• Required by laws, regulations, or judicial procedures
• To protect our legitimate rights and interests or public interests
• Shared with our partners: but we will require partners to strictly protect your information and only use it for providing specific services

4. How We Protect Your Information

• Technical protection: using encryption technology, firewalls, intrusion detection, and other security measures
• Management protection: establishing strict information security management systems, limiting employee access permissions
• Physical protection: physically protecting servers and devices that store information
• Emergency response: developing security incident emergency plans, promptly handling security incidents

5. Your Rights

• Right to access: you can access and view your personal information
• Right to correction: you can correct or update your personal information
• Right to deletion: in compliance with legal provisions, you can request deletion of your personal information
• Right to withdraw consent: you can withdraw your consent to our collection and use of your information
• Right to cancel: you can cancel your account

6. Information Storage

• Storage location: your information will be stored within China
• Storage period: we will store your information during the period we provide services to you. After service termination, we will delete or anonymize your information unless otherwise required by laws and regulations

7. Children's Privacy Protection

Our services are not directed at children under the age of 14. If we discover that we have inadvertently collected information from children, we will immediately delete it. If you are a child's guardian and discover that we have collected information from a child, please contact us.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated privacy policy will be published on our application or website, and we will notify you through appropriate means.